AN ONLINE COMMUNITY FOR INVENTORS TO SHOW THE WORLD THEIR INNOVATIONS

Getting Started

What is Incuby?

Incuby is an online community and marketplace for inventors and gadget makers to show their unique projects to the world. Our site is developed to connect the do-it-yourself community with each other as well as with interested customers who admire creative goods.

From patented products to simple gadgets made at home, our goal is to be the ultimate solution for buying and selling incredible, original products. Look around and experience the world of creativity or Sign up and get started.

Is it free? If so how does the site make money?

Browsing the site and creating an account is totally free! All free accounts can have up to 2 free products which include 2 pictures and unlimited videos each. For a small fee we do offer a more professional account which includes more features. Read more about the two types of Incuby accounts.

Completed sales will be charged a fee of 3% + 30 cents per product or only 3% for Pro Accounts. This fee will only be charged when and only when a sale is made. In other words, you will never have to pay anything until you sell something.

Will I get spammed if I provide my email?

This is something we take extremely serious! We will never sell, share, trade, distribute or lose your email address. We hate spam and will never contribute to it! You can definitely rest assured your email is in a safe place.

What do I need to get started?

To get started simply click on Sign Up and fill out the short registration. Next, personalize your profile by submitting a picture of yourself and filling in some information to tell everyone who views your profile a little about you.

When you are ready to start selling your products, we will require you to submit a credit card. Your credit card will only be used to charge you the fees of your sale, it will not be used for any other purpose.



Selling

What is the cost to sell on Incuby?

Browsing the site and creating an account is totally free! All free accounts can have up to 2 free products which include 2 pictures and unlimited videos. For a small fee we do offer a Pro Account which reduce the charge per sale and gives you the ability to upload more pictures and extra inventions.

Completed sales will be charged a fee of 3% + 30 cents or only 3% for Pro Accounts. This fee will only be charged when and only when a sale is made. In other words, you will never have to pay anything until you sell something.

How do I accept payments?

We currently have two very secure options to receive payments in development: PayPal and Google Checkout. Both are fraud protected and should make the selling process extremely easy for each party.

Am I responsible for shipping the items?

Yes, you are responsible for shipping the items which are bought from you.

Do I need a credit card on file?

When you are ready to start selling your products, we will require you to submit a credit card. Your credit card will only be used to charge you the fees of your sale, it will not be used for any other purpose.

Is there a time limit on how long I can have my products listed?

There is no time limit you can have your products listed on Incuby.

What are tags and why should I use them?

Tags are descriptive words that categorize your product and later make it easier to find by users browsing the site. For example if you describe your product as "a metal catapult", it will be grouped with all the rest of the "metal" and "catapult" tags. So later if you search through the "metal" tags, you will find your product.



Buying

In Development, but coming very soon!



Troubleshooting

I didn't get a verification email, where is it?

Due to some spam filters, the email might be found in your junk mail folder. If you find it in the junk mail folder, please make sure to mark it as Not Junk Mail.

I can't log in.

Make sure you don't have the caps lock on your keyboard on and if for any reason you forgot it, click on the "Forgot your password" link on the sign in page.

Someone is using my product, what can I do?

Please send an email to Customer Service and make sure to change the subject line to "Report Abuse".

How do I change my email address and/or password?

First make sure you are signed in, then click on My Account on the right side where your control panel is located.

Where can I report inappropriate content?

Please send an email to Customer Service.

I get an error message when I try to upload a picture or video?

First make sure you are uploading a file format Incuby accepts:

· Pictures: jpg, jpeg, png,
· Video: link from YouTube, MetaCafe and Msn Video.

Next make sure the file name is correct and doesn't contain any characters which should not be used. Keep it simple with just letters and numbers.



Report a bug

Please, direct to the Contact page if you find some bug or inappropriate content.